F.A.Q.

Goodwool offers two main services for creating car covers:

• Ready to Order: Car covers made from Sensitive fabric by Eurojersey, available for around 50 car models with weekly updates. These covers can be purchased directly through our online shop.
• Atelier Service: A personalized service for those who do not find their car model in the Ready-to-Order catalog or want specific customizations. Customers can choose between two fabric options: a single-layer version similar to the Ready-to-Order option or a two-layer version that combines the fabric with a wool jersey for enhanced properties.

You can order a Ready to Order cover like any other e-commerce product. Choose the cover based on your car model, select the desired color, and proceed to payment via PayPal or other available options on the website.

We got you covered with our tailor-made Atelier Sevice!

If you don't find your car listed in our Ready to Order selection, don't worry! Our Atelier Service is here to create a custom car cover designed specifically for your vehicle. Whether it's a rare model or one that equires special attention, we'll work with you to craft a perfectly tailored solution that meets your exact needs.

Click here to explore the Atelier Service and start your custom design journey!

To use the Atelier service, you need to fill out a form on the dedicated page of the website. The form requires personal information (name, email, phone number) and details about your car (make, model, year, color). You can also describe your vision for the cover, select the fabric, and upload up to six photos of the car. Our design team will contact you with a quote, and once accepted, we will proceed with the creation of the renders.

Yes! With the Atelier Service, the cover is fully customized based on your preferences and your car’s model. You can include modifications for specific body kits or unique designs, thanks to digital printing, which allows for the reproduction of any graphics, livery, or designs.

• Ready to Order: Delivery typically takes 4-6 weeks.
• Atelier Service: Delivery typically takes 6-8 weeks from the approval of the render.

This may vary depending on workload and the speed of finalizing specifications.

No, we do not accept returns as all our products are made to order. However, for the Atelier Service, we offer a satisfaction guarantee: if the cover does not fit your car perfectly, we will pick it up and adjust it at no additional cost.

We offer worldwide shipping. Shipping fees, including customs duties and other tariffs, are already included in the product price.

We use eco-friendly fabrics. Our Sensitive® fabric by Eurojersey is environmentally sustainable, and for the Atelier Service, we also use natural, biodegradable wool provided by Tollegno 1900.

You can reach our customer support team via email at online@goodwool.it for any assistance requests.

Goodwool is rooted in a strong textile tradition, with a team from Biella and Turin, areas known for the production of high-quality wool fabrics. Our passion for automobiles, combined with our commitment to sustainability, is reflected in the use of eco-friendly materials and the artisanal care we put into our products.